Is the Black Hills Playhouse handicapped accessible?
Yes! Please let us help you with any special needs or accommodations you might need. Fill out the form here or call the BHP Box OFfice at 605 255-4141 to discuss how we can help. Our historic site has some challenges but with advance planning and notice, we will do our best to make our guests with special needs feel welcome and comfortable during their visit.
About the Weather
In 2021 we are performing in an outdoor theatre called the New Frontier Theatre.
The weather may have impact on your visit. Visitors have to go outside to get to the restrooms and the Snack Bar. The New Frontier has a shade covering but it is not designed to protect patrons from rain. Summer at the BHP is fickle. The elevation is nearly a mile high, so days are often hot, but the temperature drops dramatically the minute the sun goes down. Rain is common in the afternoons and evenings, especially in June. Be prepared for quick weather changes.
Bathrooms are located outside of the main theater (see parking map), men's on the north side, women's on the south. Please don't hesitate to ask staff for assistance, or for help getting to and from the restrooms if needed.
The box office is located in the front of the main theatre. We ask that you get parked first and then pick up tickets at the box office. If you have ordered in advance, they will be ready for you at the will call window. If you order online, or request it of the box office, you may choose to print your tickets at home. Contact the box office at 605 255-4141.
Please let our car parks know that you have a person with special needs when you arrive. They will direct you to our most accessible parking near the theater. (see parking map)
Snack bar & business office
The snack bar is the first building you encounter when you enter the site -- it is also connected to the business office which is on the EAST side of the building. There is a handicapped-accessible entrance with a ramp. For 2021, we are asking patrons to enter the NORTH doors and exit the SOUTH door (which goes out to the snack bar porch). Please don't hesitate to ask staff if you need help securing concessions.
What to Wear
There is no dress code at the BHP, but most people dress casually. We are located in a forest at a high elevation. Days are warm, but evenings are usually quite cool. We recommend a jacket or sweater to layer over lighter clothing. Parking is located in grassy and uneven areas. Comfortable, sturdy shoes are a must to navigate this uneven terrain. Rain is common in the afternoons and evenings, so it’s not a bad idea to have a pair of boots and a raincoat or umbrella stashed in your vehicle. We also recommend bug spray for those sensitive to insect bites.
Wheelchair, walker, and scooter accessibility
The New Frontier Theatre (our 2021 performing space) has wheelchair-accessible and handicapped-accessible seats. We do our best to seat companions close to the person with special needs if at all possible. Seating on the ground is fully accessible for scooters. Companions of people with special needs and drivers may ask for complimentary tickets through our box office.
The BHP is located in the middle of Custer State Park - there are no fences to keep animals in or out. Common wildlife sightings range from mice and chipmunks to bats and birds to buffalo, deer, elk, mountain lions, and bighorn sheep. Many animals look docile, but they all have one thing in common…they are wild and can be very dangerous. We encourage you to take pictures, but please do so from a safe distance. Every once in a while, a bird or bat gets in the theatre. Don’t worry, the show will go on!